Before you visit
People living in care homes are typically more vulnerable to severe consequences and illness as a result of coronavirus (COVID-19) and other infections.
As a friend or relative please:
During your visit
As a family or friend, you do not need to physically distance from your loved one or wear a face covering or mask while you are visiting. However, you may choose to do this.
You should follow any infection prevention and control measures as instructed by care home staff. This may include remaining vigilant for any coronavirus or respiratory symptoms, improving ventilation and performing hand hygiene.
Visiting during a care home outbreak
During a coronavirus or other outbreak in the home, some temporary restrictions may be put in place. However, you will usually be able to:
If visiting during an outbreak, staff may advise you to follow additional infection prevention and control measures. This may include physical distancing and wearing a face mask and other PPE as instructed.
During outbreaks, visiting arrangements will be reviewed by the local public health team following a risk assessment. This is part of their required duties and it will involve the care home.
Essential visiting
This is to enable people to spend time with their loved one to alleviate situations of distress or upset for the resident or relative or in end of life situations. It's available during coronavirus and other outbreaks. It's not restricted or limited to named visitors. Children can also be essential visitors in end of life situations.